Our General Terms and Conditions set out all the applicable conditions for the conclusion of contracts with our company.
1.1 These General Terms and Conditions (T&C) apply to all contracts concluded between Zerkom Solutions GmbH, Friedrichstraße 95, 10117 Berlin (hereinafter referred to as the "Provider") and the customer (hereinafter referred to as the "Customer") via the website zerkom.de/en.
1.2 Deviating conditions of the Customer shall not be recognized unless the Provider expressly agrees to their validity in writing.
2.1 The presentation of products in the online shop does not constitute a legally binding offer, but an invitation to order.
2.2 By clicking the "Order" button, the Customer submits a binding order for the goods contained in the shopping cart. The contract is concluded when the Provider accepts the order by means of an order confirmation by e-mail immediately after receiving the order.
3.1 The prices stated are final prices and include the statutory value-added tax.
3.2 The Customer can pay the purchase price via [payment methods such as advance payment, PayPal, credit card].
3.3 The purchase price is due immediately and payable without deduction.
4.1 Delivery shall be made to the delivery address specified by the Customer.
4.2 The delivery time is approx. [delivery time in days] working days from receipt of payment.
4.3 The shipping costs are specified to the Customer in the order form and are to be borne by the Customer.
5.1 Consumers have a fourteen-day right of withdrawal.
5.2 The right of withdrawal does not apply to goods that have been manufactured to customer specifications or are clearly tailored to personal needs.
Right of Withdrawal
You have the right to withdraw from this contract within fourteen days without giving any reason.
The withdrawal period is fourteen days from the day on which you or a third party named by you who is not the carrier has or have taken possession of the goods.
To exercise your right of withdrawal, you must inform us (Zerkom Solutions GmbH, Friedrichstraße 95, 10117 Berlin) by means of a clear declaration (e.g. a letter sent by post or e-mail) of your decision to withdraw from this contract.
Consequences of Withdrawal
If you withdraw from this contract, we must repay you all payments we have received from you, including delivery costs (with the exception of additional costs resulting from the fact that you have chosen a type of delivery other than the cheapest standard delivery offered by us), immediately and at the latest within fourteen days from the day on which we received the notification of your withdrawal from this contract.
The goods remain our property until full payment has been made.
Statutory warranty rights apply.
8.1 The Provider is liable without limitation only for intent and gross negligence as well as in accordance with the Product Liability Act.
8.2 In the event of slight negligence, the Provider is only liable in the event of a breach of a material contractual obligation (cardinal obligation). In these cases, liability is limited to foreseeable damage.
The Provider collects and processes personal data of the Customer for contract processing in accordance with the provisions of the General Data Protection Regulation (GDPR). Further information can be found in our privacy policy.
10.1 The law of the Federal Republic of Germany shall apply to the exclusion of the UN Convention on Contracts for the International Sale of Goods.
10.2 Should individual provisions of these T&C be or become invalid, the validity of the remaining provisions shall not be affected thereby.
10.3 The place of jurisdiction for all disputes arising from contractual relationships between the Customer and the Provider is the registered office of the Provider.
